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Tenant Portal

An All-In-One Resource for Tenants to: Login to pay rent, create a work order, to notify us of any changes to your account, and so much more. Just click the link below and put in AppFolio Login information to get started!

NLVCares Housing Assistance Program now accepting
applications on



The City of North Las Vegas is committed to helping our residents recover from the devastating effects of the COVID-19 pandemic. Housing security is one of the most pressing issues facing our community in these unprecedented times, and the City is collaborating with Clark County to provide a safety net for North Las Vegas residents who have experienced COVID-related financial hardship. The CARES Housing Assistance Program (CHAP) serves residents of Clark County who have suffered substantial financial hardship and now lack sufficient income or resources available to pay their housing costs because of the COVID-19 emergency or the response to that emergency. 

Residents of North Las Vegas who can demonstrate financial impact due to COVID-19 may now apply for CHAP assistance directly through the City’s application portal below. Please note that anyone currently receiving a subsidy from another rental assistance program or living in public housing is ineligible for CHAP assistance. All assistance will be paid directly to your landlord/mortgage company/utility. NLVCares CHAP will:

  • Be available to NLV residents with less than $3,000 in liquid assets who can demonstrate a financial impact due to COVID (reduction of pay/hours, furlough, unemployment, reduction in business income).

  • Require landlords to participate and approve payments, including certifying they will not evict tenants for whom assistance is received.

  • Provide funding to cover past due rent/mortgage and associated late fees for the period of March 1, 2020 – November 30, 2020.

During the application process, you will be required to upload the following documentation:

Proof of Identity:

  1. Photo ID

  2. HMIS Waiver (Download now and attach to the application) (link to: Application)

Proof of COVID Impact (one of the following):

  1. At least 2 paystubs showing a reduction of income

  2. Unemployment benefits confirmation (copy of check or confirmation letter)

  3. Employer statement

Proof of Need:

  1. Landlord Verification Form (Download now and attach to the application) (Application)

  2. Landlord W-9

  3. Lease agreement/Mortgage statement

  4. Default Letter

  5. Utility bill (NLV water bills cannot be paid with this assistance)

The application portal is now open and this program is only available to those with residences located within the City of North Las Vegas. For full details about the program and to complete a short electronic application, please visit and click on the NLVCares Housing Assistance Program. Thank you for your resilience and resolve during these trying times.

Be safe,

The City of North Las Vegas 

BDJ Realty

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